CUSTOMER SERVICE, RETENTION & RELATIONSHIP MANAGEMENT CUSTOMER SERVICE CERTIFICATION AND MEMBERSHIP QUALIFICATION PROGRAMME 2017.

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CUSTOMER SERVICE, RETENTION & RELATIONSHIP MANAGEMENT
CUSTOMER SERVICE CERTIFICATION AND MEMBERSHIP QUALIFICATION PROGRAMME 2017.
15 – 16 JULY 2017

Get Institute of Customer Service of Nigeria (ICSN) Certified Customer Service Professional (CCSP) qualification in 48 Hours and increase your chances of gaining, building and growing a career in customer care, relationship and management or related jobs with reputable companies in Nigeria and oversea countries.

This highly respected certification by the ICSN, a body accredited by the Federal Ministry of Education partners with a United Kingdom (UK) based body Institute of Customer Service and Relationship UK to start offering this certification training in Nigeria at a subsidized rate. The training is a 2 days intensive fast-track course. The training covers an international customer service curriculum tenable worldwide and at the end you will be issued a Certified Customer Service Professional (CCSP) qualification certificate at various levels from the ICSN and also become a member.

Certification & Membership Training Date: Sat. 15 & Sun. 16 July, 2017.
Time: 9:00am – 4pm Prompt (Saturday); 9:00am – 3pm Prompt (Sunday).
Venue: ICSN Lagos Office, Plot 7 Block 73 Dr. Ladi Alakija Avenue, off Admiralty Way, Lekki Phase 1, Lekki, Lagos.

Application Deadline: Thursday 13 July, 2017.

How to Register and Get Certified:
Fill the membership/certification application form and return the form with other documents by email, physically or through proxy (a person appointed by you) at the ICSN Lagos Office: Plot 7 Block 73 Dr. Ladi Alakija Avenue, off Admiralty Way, Lekki Phase 1, Lekki, Lagos.
Tel: 07044647545; 07089996801.
Email: lagos@customerservicenigeria.org and Copy (cc): info@peicentre.com

CATEGORY FEES:

1.) Student Membership Category

Qualification: In a tertiary institution.

Certification Fee: N45,000

2.) Graduate Membership Category

Qualification: Fresh Graduates, NYSC, and Workers with 1 – 2 years work experience.

Certification Fee:
N60,000


3.) Associate Membership Category

Qualification: Workers 3 – 6 years work experience.

Certification Fee:
N65,000

4.) Full Membership Category

Qualification: 7 – 14 years work experience.

Certification Fee: N75,000

5.) Senior Membership Category

Qualification: 15+ years work experience.

Certification Fee: N80, 000


6.) Corporate Membership also available for corporate business/entities.


Payment Details:

Bank: GTbank.
Account Name: Premium Education International Limited;
Account Number: 0009277022
(Please ensure to reflect applicant name on payment medium. Please call to confirm fee received).
Payment can also be made at the office.

Application support documents:
Academic Credentials or Professional Certificates, CV/Resume, Evidence of fee payment as per membership level, Passport Photograph, ID card.

*Fees cover membership/certification application, certification training pack & materials, past certification exams paper for revision and revision sessions, certification training course, lunch/refreshment and certification/membership examination, ICSN Certification and Membership certificate.

Website: www.peicentre.com/ICSN and www.customerservicenigeria.org
Email:  lagos@customerservicenigeria.org
Tel: 07044647545; 07089996801

Past Certified Members  are professionals from the following organizations:
MTN, Globacom, Etisalat, visafone, Airtel, Diamond bank, United Bank for Africa (UBA), Skye bank,  Access bank, Securities & Exchange Commission, British Council, First Bank, Flour Mills of Nigerian Plc., CBN, IWWIN Environmental & Integrated Services, Jumia, Dangote Group, Sheraton Hotels & Towers, Daily Trust Newspaper Limited, Dangote Holdings, Lafarge Ready mix Limited, Prime Projects Limited, J. Akin-George & Co. Ltd, Locke Homes Limited, Osato Osawaye & Co., Fleximarina Limited, Broll Property Services Ltd, Quo Courier & Logistics, Eko Maintenance, Cool FM, FRCN, Keystone Bank, Afriland Properties Plc, Reddington, Stag Engineering, Stanbic Ibtc Bank, Skye Bank, Sigma Pensions Limited, Leadway Pensure PFA, Coolink (Aim Group), Ovation, Heirs Holdings, Sokoa Chair Centre Ltd, Hyra Motors Ltd, Starcom Media, Cappa & D alberto Plc, Dansa Foods, Joppa Nig Ltd/Techno Oil Ltd, Alcatel, Konga, Wimbiz, Utilities Prepaid World Limited, Scratch N Pay Limited, Artee Limited…and lots more….

Change your future in just 48 hours. Become a certified Customer Service Professional. Register Now.

Mailing Address:
Plot 7 Block 73 Dr. Ladi Alakija Avenue, off Admiralty Way, Lekki Phase 1, Lagos.

 

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