Users of Oracle’s sales, HR and ERP applications will be able to retrieve information directly from the messaging app after Slack’s latest chatbot partnership.

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Slack and Oracle move to collaborate on business app chatbots

Slack is touting a partnership that will allow its team messaging tool to act as the interface for a range of Oracle business applications.

The deal has advantages for both companies, offering Oracle a new method of engagement with its sales, HR and ERP apps and handing Slack a chance to boost its presence in large organizations.

Slack has made significant efforts to court large corporate customers as the collaboration software market continues to grow. It launched its Enterprise Grid in January, has added new features such as shared channels and threaded messages, and partnered with other enterprise software providers such as ServiceNow.

The tie-up with Oracle should is aimed at furthering these ambitions.

“If Slack can become the preferred messaging client for Oracle customers (and [is] pushed via Oracle’s sales channels) then it could help seed Slack adoption within Oracle shops,” said Alan Lepofsky, vice president and principal analyst at Constellation Research.

After it’s fully launched in the next few months, customers will be able to deploy bots within Slack using Oracle’s Intelligent Bot Serviceallowing end users to retrieve information without switching applications. For example, an employee could ask an Oracle bot to look-up a colleague’s company profile using natural language understanding, with the results posted directly to Slack.

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