JOB

Customer Service Representative at Outcess Solutions Nigeria Limited

At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.

We reckon that organisations of all types and sizes face a dual imperative for success: run better for efficiency and run different for growth. Our innovative and tailor-made approach addresses this twin imperative and delivers to our clients the best technology and business expertise in today’s digital world.

Applications are invited from interested and qualified candidates to apply for Customer Service Representative at Outcess Solutions Nigeria Limited

Customer Service Representative

Job Specifications:

  • Full Time
  • Required Qualifications: OND – BA/BSC/HND
  • Location: Lagos | Nigeria.

Job Description:

  • Build customer interest in the service and product offered by the company.
  • Educate customer on new and existing products on the network.
  • Effective and professional Brand cross selling of company products & services.
  • Deliver world class customer service by cross selling with vibrancy and personal confidence.
  • Provide accurate product information and serve as a knowledgeable resource for customer.
  • Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
  • Follow through on commitments made to customers in the course of selling.

Qualifications and Requirements:

  • Interested candidates should possess a B.A / B.Sc / HND / OND / NCE / B.Tech qualification.
  • Candidate Must have Completed(NYSC) / Exemption letter served
  • Experience: 0 – 2 years
  • Applicant must reside on the Mainland or around Opebi Ikeja Axis
  • Applicant must not be More than 34 years of Age. (20-34 years).

Salary Range

  • N40,000 – N50,000 monthly.

Method of Application

Interested and qualified candidate for “Customer Service Representative at Outcess Solutions Nigeria Limited” should send their CV to: Recruitment@outcess.com using “Customer Service Representative Lagos” as the subject of the email.

Deadline: February 28, 2021

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