Service appears to be restored for some Facebook and Instagram users after a global outage that disabled the social media platforms, owned by Facebook Inc, for nearly six hours.
Facebook-owned WhatsApp messaging app was still experiencing issues late on Monday.
In a tweet on Monday evening, Facebook confirmed its apps were coming back online and apologised to users for the outage that affected millions of people across the world.
“To the huge community of people and businesses around the world who depend on us: we’re sorry,” Facebook said. “We’ve been working hard to restore access to our apps and services and are happy to report they are coming back online now.”
We observed that the sites were restored around 10.45pm after about six hours of crash, cutting off billions of users around the world. earlier today reported that the crash started around 16:41BST, according to the website Downdetector. While just two problems were reported at 16:26, the site says, this had jumped to more than 27,000 just fifteen minutes later.
According to The National, users attempting to access Facebook on their browser were shown a blank error page, while those using WhatsApp or Instagram mobile apps were able to view existing content, but nothing new has loaded.
“We’re aware that some people are having trouble accessing Facebook app. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience,” Facebook had said via @facebookapp
Posting on Twitter, which has not seen any issues, the Facebook app had said it was aware of outages affecting “some people”.