1.) CUSTOMER SERVICE AND RELATIONSHIP MANAGEMENT
3 – 4 JUNE 2017
Get Institute of Customer Service of Nigeria (ICSN) Certified Customer Service Professional (CCSP) qualification in 48 Hours and increase your chances of gaining, building and growing a career in customer care, relationship and management or related jobs with reputable companies in Nigeria and oversea countries.
This highly respected certification by the ICSN, a body accredited by the Federal Ministry of Education partners with a United Kingdom (UK) based body Institute of Customer Service and Relationship UK to start offering this certification training in Nigeria at a subsidized rate. The training is a 2 days intensive fast-track course. The training covers an international customer service curriculum tenable worldwide and at the end you will be issued a Certified Customer Service Professional (CCSP) qualification certificate at various levels from the ICSN and also become a member.
Certification & Membership Training Date: Sat. 3 & Sun. 4 June, 2017.
Time: 9:00am – 4pm Prompt (Saturday); 9:00am – 3pm Prompt (Sunday).
Venue: ICSN Lagos Office, Plot 7 Block 73 Dr. Ladi Alakija Avenue, off Admiralty Way, Lekki Phase 1, Lekki, Lagos.
Application Deadline: Thursday 1st June, 2017.
How to Register and Get Certified:
Fill the membership/certification application form and return the form with other documents by email, physically or through proxy (a person appointed by you) at the ICSN Lagos Office: Plot 7 Block 73 Dr. Ladi Alakija Avenue, off Admiralty Way, Lekki Phase 1, Lekki, Lagos.
Tel: 07044647545; 07089996801.
1.) Student Membership Category
Qualification: In a tertiary institution.
Certification Fee: N45,000
2.) Graduate Membership Category
Qualification: Fresh Graduates, NYSC, and Workers with 1 – 2 years work experience.
Certification Fee: N60,000
3.) Associate Membership Category
Qualification: Workers 3 – 6 years work experience.
Certification Fee: N65,000
4.) Full Membership Category
Qualification: 7 – 14 years work experience.
Certification Fee: N75,000
5.) Senior Membership Category
Qualification: 15+ years work experience.
Certification Fee: N80, 000
6.) Corporate Membership also available for corporate business/entities.
Account Name: Premium Education International Limited;
Account Number: 0009277022
(Please ensure to reflect applicant name on payment medium. Please call to confirm fee received).
Payment can also be made at the office.
Application support documents: Academic Credentials or Professional Certificates, CV/Resume, Evidence of fee payment as per membership level, Passport Photograph, ID card.
*Fees cover membership/certification application, certification training pack & materials, past certification exams paper for revision and revision sessions, certification training course, lunch/refreshment and certification/membership examination, ICSN Certification and Membership certificate.
Past Certified Members are professionals from the following organizations:
MTN, Globacom, Etisalat, visafone, Airtel, Diamond bank, United Bank for Africa (UBA), Skye bank, Access bank, Securities & Exchange Commission, British Council, First Bank, Flour Mills of Nigerian Plc., CBN, IWWIN Environmental & Integrated Services, Jumia, Dangote Group, Sheraton Hotels & Towers, Daily Trust Newspaper Limited, Dangote Holdings, Lafarge Ready mix Limited, Prime Projects Limited, J. Akin-George & Co. Ltd, Locke Homes Limited, Osato Osawaye & Co., Fleximarina Limited, Broll Property Services Ltd, Quo Courier & Logistics, Eko Maintenance, Cool FM, FRCN, Keystone Bank, Afriland Properties Plc, Reddington, Stag Engineering, Stanbic Ibtc Bank, Skye Bank, Sigma Pensions Limited, Leadway Pensure PFA, Coolink (Aim Group), Ovation, Heirs Holdings, Sokoa Chair Centre Ltd, Hyra Motors Ltd, Starcom Media, Cappa & D alberto Plc, Dansa Foods, Joppa Nig Ltd/Techno Oil Ltd, Alcatel, Konga, Wimbiz, Utilities Prepaid World Limited, Scratch N Pay Limited, Artee Limited…and lots more….
Change your future in just 48 hours. Become a certified Customer Service Professional. Register Now.
Plot 7 Block 73 Dr. Ladi Alakija Avenue, off Admiralty Way, Lekki Phase 1, Lagos.
SATURDAY 24 – SUNDAY 25 JUNE 2017, LAGOS, NIGERIA.
The Premium Educational International Centre in partnership with CHCPD UK is seeking for candidates to enroll in Professional Certificate in Human Resource Management (PCHRM). The programme is based in Nigeria and after the course; participants are awarded certificates by the prestigious Carrington Heritage Centre for Professional Development Training Institute based in the United Kingdom.
WHO TO ATTEND:
This program has been carefully designed for executives who are in HRM positions such as HR Directors, HR Executives, HR Managers, HR Professionals, Admin Managers, Line Managers, Team Leaders, Supervisors, Entrepreneurs, Management staff, anyone dealing with personnel sourcing at any level or all other professionals who have an interest in the subject and intending to start off or build a career in Human Resource Management.
Professional Certificate in Human Resource Management (PCHRM)
Date: Saturday 24 & Sunday 25 June, 2017.
Time: 9am – 3pm (Sat. & Sun.)
Course Fee: N55, 000 (Registration before Friday 16 June 2017 is entitled to an early bird discount of N5,000. Attendee pays N50, 000).
Note: Fees include tuition, world class training materials, lunch and course certificate awarded by CHCPD.
Account Name: Premium Education International Limited
Application Deadline: Thursday 22 June, 2017 (subject to availability. Please call to confirm space availability before payment of fee).
Venue: Premium Education International Centre (PEICentre), 2 Eko Akete Close, Off St-Gregory Road, Obalende, Ikoyi, Lagos.
Please note that registration on the course is subject to availability and spaces booked on a first come first serve basis.
Please call to confirm availability of space before making training fee payment and registration completion. Register now!
Tel: 07089996801; 07044647545
The Human Resource function is the major driver of organizational performance. Every well meaning organization will make it their top priority, to engage this process of bridging their knowledge and skills gaps, so as to achieve a balance and adopt a unique competence that will enhance its people-related returns on investment.
There is therefore a need for Human Resource Practitioners to gain more theoretical base and to acquire practical hands-on experience on how to design, utilize HR tools and systems to achieve a collaborative implementation of Human Resource strategies and objectives.
Our PCHRM course will help to translate acquired skills and knowledge into responsive HR Management actions and to tackle HR issues themselves with confidence. The course is career focused and industry relevant, and provides specialist teaching to ensure you are able to lead, train, motivate staff as well as becoming a change manager with your organisation and design HRM strategies that work.
BENEFITS OF THE PROGRAMMES:
- Industry recognised United Kingdom (UK) certificates highly sort after by employers and academic institutions for further studies as evidence of theoretical knowledge and skills.
- Greater Knowledge of HR Best Practices.
- In-depth Understanding of the HR role.
- Exhibition of new HR competences.
- In-depth understanding of people management, Strategic Planning & Change Management.
- Ability to perform effectively in roles across the private, public and not-for-profit sectors.
- Committed Workforce
- HR department or Unit fulfilling its role as a strategic business partner.
- Achieving organisational goals through effective employee engagement.
WHAT WILL I LEARN?
- Understand the importance of HRM within organisations;
- Become aware of alternative approaches to the management of people within an organisation;
- Appreciate the technical competencies (knowledge and techniques) in the control and management of human resources;
- Recognize the importance of good employee relations;
- Understand the job brief design: analysis / specification / description / recruitment / selection methods / Job evaluation / Compensation & Benefit / Performance appraisal / HR Planning / Training and Development.
- Implementing the functions of a HR Officer as a strategic planner for your organisation.
- Implementing the functions of a HR executive as a change agent within your organisation.
TEACHING AND ASSESSMENT:
This programme is a taught course, and is taught by highly experienced facilitators together with case studies to enhance learning. Discussions, case studies and group work will allow delegates to get fully involved and understand the practical implications of the learnings.
Informal assessment will take place through group discussion and class room activities as guided by your tutor.
Carrington Heritage Centre for Professional Development Trainings, United Kingdom. www.chcpdtraining.org.uk
- Candidates with any tertiary education academic or professional qualifications/certificates are encouraged to enroll for this course.
From our office @:
Premium Education International Centre (PEICentre), 2 Eko Akete Close, Off St-Gregory Road, Obalende, Ikoyi, Lagos.
Application Support Documents are: Filled application form, Copies of academic credentials, Professional certificates, Resume/CV, 1 Passport photograph, Evidence of course fee payment.
Submission of Application: Scan to: firstname.lastname@example.org or physical office submission.
- S. Abraham – Bouygues Construction Nig. Ltd – “really educative and informative, I enjoyed the programme and learned a lot. Thanks so much”.
- S. T. Ojuolape – WEMA Bank Plc – “a very educative programme which helps one to be a true professional”.
- Ilori O. Phillips – “Absolutely satisfied. PEI Centre is the place to build a formidable career in Human Resources”
- K. Olukayode – IHS Nigeria PLC – “clearly diagnostic on all HR facets. A HR master class”.
Tel: 07089996801; 07044647545
For more details visit: www.peicentre.com/
PAST PROFESSIONAL ATTENDEES FROM THE FOLLOWING ORGANIZATIONS:
MTN, Globacom, Etisalat, visafone, Airtel, Diamond bank, United Bank for Africa (UBA), Skye bank, Access bank, First Bank, WEMA bank, Flour Mills of Nigerian Plc., Dangote Group, Sheraton Hotels & Towers, Daily Trust Newspaper Limited, Dangote Holdings, Lafarge Ready mix Nigeria Limited, Broll Property Services Ltd, Quo Courier & Logistics, Cool FM, FRCN, Keystone Bank, Afriland Properties Plc, Reddington, Stanbic Ibtc Bank, Skye Bank, Sigma Pensions Limited, Leadway Pensure PFA, AIICO, Coolink (Aim Group), Heirs Holdings, Sokoa Chair Centre Ltd, Cappa & Dalberto Plc, Dansa Foods, Alcatel, Konga, Wimbiz, Bouygues Construction Nig. Ltd …and lots more…
You can change your future in just 48 hours. Register Now.